Frequently Asked Questions
What material is the tent frame made of?
Our canopies use a 40mm commercial-grade aluminum frame, with an optional upgrade to a 50mm heavy-duty aluminum frame for enhanced durability.
What fabric is used for the canopy top?
We use 600D fire-retardant Oxford fabric with waterproof, UV-resistant, and tear-resistant performance.
Will the printing fade?
We use full-color sublimation printing, which infuses the ink into the fibers—no fading, cracking, or peeling.
Will the sidewalls sag?
We offer sidewall support bars to keep the walls straight and prevent sagging.
Can the tent be used in strong winds?
Although the frame has a wind resistance rating, we do NOT recommend using it during strong winds or extreme weather.
What optional accessories are available?
Accessories include:
Feather flags, table covers, banners, support rods, full/half-wall side panels, tent bags, sandbags, etc.
Do you offer OEM/ODM?
Yes, OEM/ODM is available for printing, sizing, structure, and accessories.
What sizes are available?
We offer 10x10FT, 10x15FT, and 10x20FT, suitable for trade shows, markets, and outdoor events.
What is the minimum order quantity (MOQ)?
Support orders starting from 1 set.
Do you provide design mockups?
We provide free mockups until you’re fully satisfied.
Is the tent easy to set up?
The pop-up structure allows 1–2 people to set it up easily.
What Is Legal Custody?
Answer the question here. Make sure you answer all frequently asked questions to clear some common doubts. People love when they find a solution without having to wait for your reply. This also shows that you have enough knowledge that you can share and help them out.
Do you support global shipping?
Support global shipping:
-DHL / UPS / FedEx Express
-Air freight
-Sea freight We offer free sea freight
Can the parts be replaced later?
All frames, fabrics, and accessories support individual replacement parts.
We provide long-term spare parts services, including frames, canopies, support rods, weights, etc
Reliable Professional Guarantees
Providing fast delivery, strict quality control, and professional support to ensure a reliable custom canopy tent experience for your brand events.
Fast Response to Keep Your Project Moving
●Every outdoor event, promotion, or brand activation requires speed and precision.
●At Bravon Tent, we guarantee a response within 12 hours for all inquiries—whether you need a wholesale quote, structural recommendations, or material
details, our team delivers clear and actionable guidance right away.
●We ensure transparent communication and a smooth process so your custom tent project moves forward efficiently.
Expert Guidance for More Reliable Customization
With years of experience in outdoor display solutions, our team provides technical recommendations tailored to your usage scenario, including:
●Choosing between 40mm aluminum frames vs. 50mm heavy-duty frames
●Durability, print quality, and waterproof performance of 600D fire-resistant fabric
●Sidewall reinforcement and anti-sag support options
●Wind resistance guidance and safety recommendations (not advised for extreme weather)
●Structural planning for wholesale buyers, agencies, and event organizers
A Partner for Your Brand Displays
Choosing Bravon Tent is not just a purchase—it’s the beginning of long-term partnership.
We offer high-value support for wholesalers, event agencies, marketing teams, and brand clients:
●Preferential programs for long-term and bulk orders
●Visual file archiving for fast re-orders
●Display strategy recommendations based on event type
●One-stop outdoor branding solutions (tents, feather flags, table covers, etc.)
●Reliable global shipping experience with accurate lead-time planning
If you still have questions after checking our FAQ, feel free to contact our support team. Whether you need details about materials, sizing, printing, bulk customization, shipping, or production timelines—we’re ready to assist.
Before ordering, we can provide quotes, design templates, and recommendations; after ordering, we follow up on every step until your custom tent is delivered.